National Retail Federation

Il servizio al cliente personalizzato - Come sviluppare le abilità e le competenze necessarie per aver successo  National Retail Federation National Retail Institute Franco Angeli, 2000 ISBN 9788846419767     Mor 1996: Merchandising and Operating Results of Retail Stores in 1995  National Retail Federation Paperback. John Wiley & Sons, 1996-11 ISBN 9780471176060     Financial & Operating Results of Retail Stories in 1995 (Financial and Operating Results of Retail Stores)  National Retail Federation Paperback. John Wiley & Sons, 1996-11 ISBN 9780471176077     For 1994: Financial & Operating Results of Retail Stories in 1993 (Wiley Small Business Edition)  The National Retail Federation Paperback. John Wiley & Sons Inc, 1994-11 ISBN 9780471079781